Preparation of your orders

Your order is generally prepared within 5 working days after receipt of payment. An additional 5 days delay may occur if we have a shortage of raw materials at the time of your order.

Your pack shipment

Packages are generally dispatched within 2 days after we finish preparing your order. They are shipped from France via the Colissimo service.

Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to total weight of the shipment. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects.

Boxes are amply sized and your items are well-protected.